Shipping policy

SHIPPING POLICY

Last Updated: September 2, 2026

Welcome to Kirar Peach Lab. We want our customers to have clear information about how orders are processed, shipped, and delivered. This Shipping Policy explains our shipping destinations, processing schedule, shipping costs, estimated delivery times, tracking, and the procedures we follow when delivery issues occur.

Please review this policy before completing your purchase.

1. Shipping Destinations

Kirar Peach Lab currently ships to eligible addresses within the United States.

Shipping availability may depend on the delivery destination, package size, order value, product availability, carrier coverage, and other fulfillment considerations.

Certain locations, including some P.O. Boxes, APO/FPO/DPO addresses, U.S. territories, or destinations outside regular carrier service areas, may have limited shipping options.

The shipping methods available for your order will be displayed during checkout.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday, excluding U.S. federal holidays.

Processing time is separate from carrier transit time.

Processing may take longer during holidays, promotional events, periods of unusually high demand, inventory interruptions, severe weather, or other circumstances affecting normal fulfillment operations.

If we are unable to ship an order within the timeframe communicated at the time of purchase, we will provide any required notice and available customer options in accordance with applicable U.S. law.

3. Shipping Methods and Rates

Kirar Peach Lab currently offers the following shipping options for eligible orders within the United States:

Express Shipping: $15.00
Standard Shipping — Orders $70.00 and up: FREE
Standard Shipping — Orders $0.00–$69.99: $8.00

The applicable shipping option and shipping charge will be shown at checkout before payment is completed.

Free Standard Shipping applies to qualifying orders with a subtotal of $70.00 or more.

Unless otherwise stated at checkout or during a promotional offer, free-shipping eligibility is generally determined after discounts and before applicable taxes.

Kirar Peach Lab may occasionally offer promotional shipping discounts. Any additional requirements related to such offers will be displayed at the time of purchase.

4. Estimated Delivery Timeframes

For most eligible U.S. orders, estimated delivery times are as follows:

Standard Shipping
Processing: 1–3 business days
Estimated transit: 3–7 business days
Typical total timeframe: approximately 4–10 business days
Express Shipping
Processing: 1–3 business days
Estimated transit: 1–3 business days
Typical total timeframe: approximately 2–6 business days

Carrier transit time begins once the order has completed processing and has been accepted by the shipping carrier.

Delivery dates are estimates unless a particular shipping service is expressly identified as guaranteed during checkout.

Weather conditions, holidays, carrier congestion, transportation interruptions, regional delivery issues, incorrect addresses, or other circumstances outside our reasonable control may affect delivery times.

5. Carrier Selection

Kirar Peach Lab may use established shipping carriers or logistics providers depending on the destination, package characteristics, service availability, and fulfillment requirements.

The specific carrier assigned to an order may vary.

Where tracking is available, shipment details will be provided after the package has been dispatched.

6. Shipment Tracking

Once an order has shipped, customers will generally receive a shipping confirmation containing tracking information through the email address or other contact information supplied during checkout.

Please allow up to 48 hours for tracking activity to appear or update after a tracking number has been issued.

If tracking does not update for an extended period, please contact us at support@kirarpeach.com and include your order number.

7. Delays in Shipment or Delivery

Occasional shipping delays may occur due to severe weather, carrier disruptions, transportation problems, holiday volume, emergencies, or other unforeseen circumstances.

If Kirar Peach Lab becomes aware that an order cannot be shipped within the timeframe originally communicated, we will provide any notice and available options required by applicable law.

Where applicable, those options may include accepting a revised shipment timeframe or canceling the affected order for an appropriate refund.

8. Customer Responsibility for Shipping Information

Customers are responsible for providing complete and accurate delivery information at checkout.

Before placing your order, please verify:

Recipient name
Street address
Apartment, suite, or unit number
City
State
ZIP Code

If you discover an error after submitting your order, please contact support@kirarpeach.com as soon as possible.

We will make reasonable efforts to update the shipping information before dispatch, but address changes cannot be guaranteed once fulfillment has begun or the package has been transferred to the carrier.

9. Returned or Undeliverable Shipments

A shipment may be returned because of:

Incorrect or incomplete address information
An invalid delivery address
Multiple unsuccessful delivery attempts
Failure to collect the package
Refusal of delivery

If a shipment is returned to Kirar Peach Lab, please contact us so we can review the circumstances.

Depending on the situation, reshipment or another appropriate resolution may be available.

Additional shipping fees may apply to customer-requested reshipments where permitted by applicable law.

10. Lost Packages

If your package appears to be lost in transit, please:

Review the latest carrier tracking information.
Confirm that the shipping address associated with your order is correct.
Check your mailbox, surrounding delivery area, household members, neighbors, building staff, or mailroom where applicable.
Contact the carrier if additional delivery details may be available.
Contact Kirar Peach Lab if the package still cannot be located.

We will review the available order and tracking information and assist with the appropriate next steps.

Nothing in this Shipping Policy limits any rights available to customers under applicable law for merchandise that has not been delivered.

11. Packages Marked as Delivered

If tracking shows that your order has been delivered but you cannot locate the package, please first check the surrounding delivery area and determine whether someone else at the delivery address may have accepted it.

You may also contact the carrier for additional delivery information.

If the package remains missing, email support@kirarpeach.com with your order number so we can review the available shipment details.

12. Damaged Packages or Products

If your shipment or merchandise arrives damaged, please contact us as soon as reasonably possible.

Please provide:

Your order number
A description of the damage
Clear photographs of the affected item
Photographs of the shipping packaging, when available

Please retain the damaged item and original packaging until the issue has been reviewed, as they may be needed for a carrier claim.

Any applicable replacement, refund, or other resolution will be handled in accordance with our Return and Refund Policy and applicable law.

13. Missing or Incorrect Items

Please inspect your shipment after delivery.

If an item is missing or you receive a product different from what you ordered, contact support@kirarpeach.com with your order number and a description of the issue.

We will review the available order information and work toward an appropriate resolution.

14. Order Changes and Cancellations

If you need to request a change or cancellation, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate your request before the order is fully processed.

However, once an order has entered fulfillment or has been transferred to the carrier, changes or cancellation may no longer be possible.

After shipment, any eligible return request will be handled according to our Return and Refund Policy.

Nothing in this section limits rights that may be available under applicable law.

15. Shipping Charges and Refunds

Shipping fees that have already been incurred after an order has shipped are generally non-refundable, except where required by applicable law or where Kirar Peach Lab determines that a shipping refund is appropriate.

If an eligible order is canceled before shipment, applicable shipping charges will be handled in accordance with our Return and Refund Policy and applicable requirements.

16. Sales Tax

Applicable sales tax may be calculated and collected at checkout where required by law.

Tax amounts may vary based on the destination, products purchased, and applicable state or local tax requirements.

17. Holiday and High-Volume Periods

Processing and transit times may be longer during major holidays, promotional events, severe weather, or periods of unusually high carrier volume.

Customers placing time-sensitive orders during these periods should allow additional time for delivery.

18. Changes to This Policy

Kirar Peach Lab may update this Shipping Policy from time to time to reflect changes in shipping practices, carrier services, rates, business operations, or applicable requirements.

The most current version will be posted on our website with an updated Last Updated date.

19. Contact Us

For questions concerning shipping, tracking, delivery, or an existing order, please contact:

Kirar Peach Lab
6910 Creamery Ln
Bakersfield, CA 93313
United States

Phone: 661-472-5363
Email: support@kirarpeach.com